0 – 100 in 90 minutes!

How to solve network performance problems before taking lunch!

Things happen fast at Sinefa. A new customer found us at 10.00 am today, installed the Sinefa solution and was up and running by 11.30 am. It took him 90 minutes to go from 0% to 100% network visibility.

The reason the client sought us out was that its network was performing poorly.  They believed this was due to a congestion problem, but the client didn’t know what was consuming bandwidth on his link. To get up and running he:

  1. Went to our website and clicked on “Free Trial”
  2. Created an account
  3. Downloaded a free, virtual probe with our support on the chat line
  4. Registered the probe
  5. Started viewing the traffic on his network

It is immediately obvious that there was a quality problem with this link (blue area in the charts above). This was caused by high levels of packet loss (pink chart, above). The network manager can also see the main applications running on the network and now start tracking down why the problem is occurring. 

All of this was accomplished before lunch – and the rest of the day was available to fix the problem.  The problems had obviously been apparent for some time but, sooner or later, enough is enough. You have to take action. Luckily, the client found Sinefa – and, with some simple analysis has begun the process of isolating, identifying and fixing the problem.
 
If you are having network performance problems, it is time you looked at sinefa.com.

It's about time network visibility and control was made this simple.