Partner Pricing FAQ
A source is the collection of traffic from a single bridge or ethernet port. A Sinefa appliance deployed inline between a switch and a firewall (single connection/bridge) will create 1 source. A Sinefa VM that monitors 5 SPAN ports will create 5 sources.
Segments are used to filter parts of the network that need to be monitored and managed (Application Control) as a separate entity. Examples of segments could be groups such as locations, departments or customers. Segments assume the existence of at least one source. Segments can be defined by many different parameters. e.g. If 10 different offices connect back to a central location with Sinefa installed, a segment can define each office location by subnet. In this example you will have 1 source and 10 segments.
Sinefa has around 10,000 predefined applications. Custom Applications can be defined to classify applications specific to your environment.
Deployments will vary depending on what you need to monitor and control. In an office location that connects to the internet or WAN, a Sinefa appliance will typically be installed in-line between your firewall or edge device and your LAN switch. See more about deployments here.
There are 3 different appliances. SF150 - up to 100Mbps, SF801 - up to 2Gbps and SF950 - up to 20Gbps. Select based on what bandwidth you need to monitor at the point of interest. SF801 and SF950 have multiple bridges to support monitoring of additional sources in the same location. One source subscription will be required per bridge.
Yes. Volume discounts are available on the Professional and Enterprise plans.
Yes. We have Campus and Datacenter plans that cover 2 - 40Gbps.
Any required hardware probes need to be purchased separately to subscriptions, unless hardware is specifically included.
Yes. Sinefa is on these marketplaces and can be deployed in public cloud environments.
Sinefa’s intelligence relies on collecting traffic “off the wire” in real-time. This is how we’re able to do all the magic. A probe is required to inspect transactions and assess performance and user experience. You can have all types of probes in your account - virtual, cloud, hardware and more, to cover your entire infrastructure.
No. All sources on a single account must be on the same plan.
In starter and professional plans you will get performance metrics like experience score, app response times for applications, location and other elements. To drill down into further details and to see what specific apps or hosts are impacting performance you will need to choose the enterprise product.
Basic shaping means a single policy with up to 5 different rules to control traffic. This same policy is applied to all sources.
Existing customers can migrate to the new plans by paying the difference in the plans over the remaining term of their contract.
Yes. Basic onboarding services are available. For advanced onboarding we have a network of expert partners around the world who can help.
No. You can add and create as many sources and segments as you need. Starter does not offer the ability to create segments.
Yes you can. There are discounts when purchasing multiple years.